We frequently use the term “commitment culture” in our communications with customers and associates, and the first article of every proposal contains a written warrantee of “complete customer satisfaction.” Feedback from our clients (Partners) is essential. We actively seek feedback on our work and modify our services model in order to learn from past projects and continuously improve.

Over the years we have developed an interlocking series of “feed back” and “feed forward” meetings involving all associates to make sure that information cascades up and down the organization. In addition to those informational meetings, we have half-day biannual vice president-level meetings, a day-long annual meeting with all associates, and monthly “Breakfast with the CEO” meetings with small groups of associates.

Working at PACIV means to become part of a family with a common spirit, sense of belonging and mission.